THE MACAU ROOSEVELT 澳門羅斯福酒店招聘

餐飲部 Food & Beverage

Food & Beverage Manager (Western Restaurant)

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards;

Preserve excellent levels of internal and external customer service;

Support the service operation during Banquets;

Cooperate with F&B management in set up and organization of banquets;

Identify customers’ needs and respond proactively to all of their concerns;

Check food and beverage supplies and place orders when needed;

Track and order shipments;

Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork;

Comply with all health and safety regulations;

Report on management regarding sales results and productivity;

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

銷售部 Sales

Sales Manger

Develops and executes annual sales plan for hotel, including the development of promotions, forecasting, and profit planning by item, market, customer, and period;

Manage to and maintain accurate and quality sales records and prepare sales and activity reports as required;

Drive regional sales force performance through leadership, vision, and motivation;

Work closely with management and marketing to analyse business trends, capture opportunities for growth and development of action plans to maximize sales;

Able to provide accurate budget forecasting in respect to sales quota on a regular basis for the team. Will be accountable for team goals and results to forecast;

Monitors and evaluates goals and budgets;

Develops a strong relationship with the major travel agency, partners and respective organizations;

Demonstrates a positive attitude about work issues, policies, and procedures.

Applies concepts of excellence in customer service and always conducts duties in a positive and friendly manner;

Retain customer base, ensuring a superior customer experience. Maintain and build customer relationship to drive customer retention, working with internal teams to ensure our operational efficiencies and service levels meet and exceed customer expectations;

Effective verbal and written communication capabilities;

Proven track record of sales leadership, including five or more years’ sales leadership experience;

Assistant Sales Manger

Assist in drawing up the marketing plan annually with the Sales Manager (including section on Corporate Accounts).

Keeps a record on former, existing, potential clients and a profile of each of them.

Organizes regular visits in accordance to a predetermined plan.

Prepares a tentative monthly schedule to record all sales and other related activities for the preceding month.

Presents a summary of his/her visits to the Sales Manager and Marketing on a weekly basis (Weekly Sales Plan) prior and after the week is completed.

Ensures that all new clients have no negative credit references.

Records all daily sales.

Records the statistics of his/her sales accounts.

Submits production reports on his/her list of accounts on a monthly basis.

Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B and Banqueting etc.).

Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need be).

Promotes the hotel as often as possible through entertaining, conducting, site inspections and presentations etc. of the hotel.

Sales Coordinator

Supporting the sales team in attaining sales targets

Handle all daily communication internally and externally

Communicate effectively with sales manager and clients to maintain existing relationships while helping to create and build new client relationships

Providing sales and administrative support through various office duties such as answering the phone, making calls to vendors, managing calendars, scheduling site visits, etc.

Retain a knowledge of venues, restaurants, tours, etc. to provide accurate assessment of particular needs for a client

Follow up orders and payments

Provide sales and after sales services to clients

Maintain good relationships with customers

Manage client expectation on delivery of miscellaneous quotations & communication

Passionate, hard worker and well organized professional with power to prioritize and multitask

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

訂房部 Reservation

Reservation Agent (Full time / Part-time)

Consistently offer professional, friendly and engaging service

Answer telephone and email inquiries in a timely manner

Coordinating group reservations activity

Determine Guest’s needs and quote the appropriate room and rate as per requirements

Follows up tentative bookings and update reservation status

Maintaining the in-house reservations systems

Review reservation booked daily

Responsible for recording Company/Travel Agent Rates both in system and correspondence file

Good command in spoken English and Chinese

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

前堂部 Front Office

Duty Manager

To consistently offer professional, friendly and engaging service

To assist guests regarding hotel facilities in an informative and helpful way

Handles guest complaints and other related problems and reports to Front Office Manager

Build and maintain positive client and customer relationships

To ensure proper staffing and scheduling of all Front Office

Maintain an efficient, organized work space that encourages productivity at all times

Set departmental goals and create plans of action for achieving them

Communicating with employees (problem solving, distributing work duties, providing all means to get the work done)

Complete daily operational tasks in a timely manner

Perform general office duties as needed (sending/answering emails, phone calls, filing/electronically inputting forms, etc.)

Good command in spoken English and Chinese

Perform related duties as assigned

Guest Service Agent (Full time / Part-time)

Checking guests in and out of the hotel in an efficient, courteous and professional manner

Ensuring that special requests are noted and fulfilled

Communicating with all departments regarding in house VIPs and any special requests/needs

Promoting and selling special hotel programs, special rate packages and upgrades when appropriate

Understands room status and room status tracking

Listening and responding to guest in a professional manner and assisting guests with any questions, directions, etc.

Managing and resolving all guest complaints and compliments in a professional and courteous manner

Transportation Ambassador (Part-time)

負責協助或指引客人乘搭穿梭巴士

解答客人問題

工作地點按公司安排

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

康體部 Recreation

Recreation Manager

Oversee daily recreation operations and maintain schedule, planning and coordinating events, programs, and activities.

Prepares recreation activity schedules and participates in the planning and development of holiday and special event programs

Evaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction

Ensures that all recreation programs are executed in accordance with all hotel and safety guidelines

Oversee facility maintenance, cleanliness, equipment, and inventory supplies, ordering supplies and coordinating equipment repair

Prepares annual departmental budget and manages departmental costs, updating budget if operational forecasts change significantly

Evaluates employee performance, determining improvement and training needs and advancement requirements

Good command in spoken English and Chinese

Part-time Recreation Attendant

Greet guests and provides information and policies of Gymnasium Room

Must be well-mannered, display a helpful attitude show willingness to help guests and employees at all times

Perform daily safety and cleanliness checks on all recreational equipment

Collect and replenish pool towels and monitor inventory to minimize loss

Monitor use of the facility and address and/or report potential hazards

Respond to guest inquiries and service issues in a timely, friendly and efficient manner

Perform general Recreation duties, as needed

Good command in spoken English and Chinese

Part-time lifeguard

Identify potential accident hazards.

Be alert or prevent accidents (risk management).

Enforce all pool rules in a consistent manner.

Handle discipline situations with courtesy and fairness.

Respond quickly, intelligently, decisively and in accordance with established emergency and accident management procedures.

Administer first aid and CPR as required.

Swimming pool cleaning and refill the disinfection chemical.

Good command in spoken English and Chinese.

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

人力資源部 Human Resources

HR & Admin Assistant Officer (Payroll)

Monthly attendance record checking and payroll calculation

Tax calculation

FFS calculation

Analysis cost report

HR & Admin Clerk

Provide administrative support to the department

Handle documents to the government and working outside office might be required (Car is provide by the company)

Part-time HR Assistant

Assist in preparing and filing daily documents

Data Entry

Provide administrative support to the department

Handle documents to the government

Perform ad-hoc duties as assigned

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

財務部 Finance

Account Payable

To collect and review all documents necessary for the preparation of the payment run (purchase request, purchase order, receiving record, invoice, etc.)

Ensure the mathematical accuracy, legitimacy and completeness of the transaction before filing them by Supplier name, awaiting payment.

To prepare Payable Vouchers and initiate the payment process in a timely manner.

To perform all Accounts Payable sub-ledger postings and to verify that Accounts Payable sub-ledger and General Ledger balances agree.

To maintain the filing system for creditors’ and ensure that on-hand outstanding invoices match with A/P ageing report as per the system.

To perform monthly reconciliations between A/P sub ledger accounts and supplier statements.

To print a system generated payment summary and ensure the prompt payment of all invoices selected.

Stamping all documents “paid” once the payment approval process is completed, to prevent the risk of double payment in the future.

To properly monitor the issuance of cheques and the safeguard of any unused cheques.

Cost Controller

To verify that officer checks (duty meals), F&B entertainment checks are processed according to the procedure and to prepare a daily entertainment report.

To cost all recipes, inter-kitchen transfers and any food and beverage consumed by the hotel employees (staff meals).

To define minimum and maximum stock levels, par stock management systems and to ensure the compliance with the relevant departments.

To ensure all goods received and delivered in and out of the hotel stores are properly documented and accounted for.

To perform daily and monthly Food and Beverage reconciliations, using POS-generated sales analysis reports and ensuring that all discrepancies are explained.

To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.

To report the daily and monthly F&B costs with emphasis and detailed analysis on exceptional variances such as trend of cost of sales ratios, slow moving items, breakage & loss, etc.

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

資訊科技部 Information System

資訊科技技術員 / 資訊科技助理

主要負責支援、維護及監察機構內不同單位的資訊科技設施的日常運作,包括電腦系統(Windows作業系統)、地區網絡、互聯網及伺服器;應用系統及軟件使用問題排解、維護及技術支援;

有時需外勤工作。

性格主動、具責任感、良好溝通能力及能獨立處理工作;

高中或以上程度,並持有資訊科技/電腦科學相關文憑/證書 ;

具相關工作經驗者,可獲優先考慮 。

47 次瀏覽

JobsMacau

BY JOBS MACAU

jobsmacau2019@gmail.com

NEWSLETTER 

  • Instagram
  • SeaShellFactory
  • 65275450_2517252601639449_91903031466126

© 2019 CREATED WITH WIX.COM